Returns and Refund Policy:
We want you to be able to buy with confidence that you’re not going to get stuck with something you don’t need or can’t use, so we make returns as easy as we can. You may return most items within 30 days of your receiving them. Shipping charges are not refundable. Credit will be applied to the same card used by the customer at the time of purchase. Items returned must be in like new, uninstalled, unpainted and unaltered condition with their original packaging to be eligible for return.
We ship from multiple warehouses daily and in order to insure that your return is sent to the correct location to be credited right away, you must call to receive a return authorization number (RAN) before returning items. To get an RAN call 913-304-1792 9AM – 5PM central time Monday through Friday, or email us at OldsParts@OldsParts.Com We will provide the RAN and the correct warehouse shipping address for your return at that time. Please do not return any packages or products to the office at 14005 Linden. Return Authorization Numbers and customers name must appear on the front of your returned package. Return shipments must be sent prepaid and if necessary, insured for your protection. No credit will be issued for broken or incomplete items or items damaged in transit. All returns are subject to a 15% restocking fee, unless there was a shipping or manufacturing error, but this is very, very rarely enforced. No returns on Special Orders, printed materials, paint, CDs, electrical items or tools. If there is a problem with a special order, any printed materials, paint, CDs, electrical items or a tool we will gladly do an exchange for you, just let us know.
We are here to help. Things happen, and sometimes life gets in the way. If you have any issues with a product, even if you purchased it years ago, call us at 913-304-1792 and let us know as many times we can help.
Unless stated otherwise, all parts carry a 30 day warranty to the original purchaser limited to the repair or replacement of parts, at our option. This is the sole extent of any warranty.